Greetings all. At 1200 hours on my XUV 560E, I had engine problems that turned out to supposedly be bent push rods & a blown head gasket. While the dealer was fixing that, I had them go ahead and change out the CVT drive belt. Total damage: $1300.
On return the blasted thing squeaked, squealed, and howled like a banshee in every gear but neutral. Dealer told me it might just be a belt break-in situation, so I drove it for about 12 hours. No improvement. It was also quite hard to get in and out of gear, which had never been a problem before.
It was suggested here on Gator Forums that the CVT belt may have been installed backwards. So, I spoke with the dealer again, and they sent a mechanic out, and, sure enough -- belt was installed with arrows pointing towards back of the vehicle instead of toward the front. Mechanic corrected this, and it seemed to run OK -- for just about the time it took him to drive back to work... Then, back to screeching like it was possessed by some evil spirit.
By this time I was pretty disgusted with the dealer because my machine hadn't been "possessed" when I took it in, and now it was. So, following the hypothesis that a belt installed backwards might be ruined, I ordered an OEM JD belt, same part # as the one recommended, same as the dealer had installed.
Well, I just today I installed that belt, after blowing everything out with compressed air & cleaning the pulleys with brake cleaner. And, the thing still shrieks in all but neutral.
So, that leaves what, a clutch problem? Misaligned pulleys? Why would the dealer charge 15% the cost of the vehicle for repairs, and then send it back to the customer clearly not right? If they had simply put the thing in gear they would've found that hard to do, and would've heard the noise howling through their shop like artillery shells at Omaha Beach on D-Day.
So, what's the best way to approach the dealer now? Because I'll be darned if I'm going to waste days and dollars trying to fix this myself. I have too much other stuff to do. So far I've been patient and friendly, but this thing's run way past bedtime. I need the bloody machine for spring work before Oklahoma heats up. And, the last time the dealer kept the thing for nearly a month. Would I be within my rights to ask for a free repair, given what all this has cost me in time and aggravation?
Many thanks. You all have been so good to me in the past with spot-on advice. Can't thank everyone enough.
On return the blasted thing squeaked, squealed, and howled like a banshee in every gear but neutral. Dealer told me it might just be a belt break-in situation, so I drove it for about 12 hours. No improvement. It was also quite hard to get in and out of gear, which had never been a problem before.
It was suggested here on Gator Forums that the CVT belt may have been installed backwards. So, I spoke with the dealer again, and they sent a mechanic out, and, sure enough -- belt was installed with arrows pointing towards back of the vehicle instead of toward the front. Mechanic corrected this, and it seemed to run OK -- for just about the time it took him to drive back to work... Then, back to screeching like it was possessed by some evil spirit.
By this time I was pretty disgusted with the dealer because my machine hadn't been "possessed" when I took it in, and now it was. So, following the hypothesis that a belt installed backwards might be ruined, I ordered an OEM JD belt, same part # as the one recommended, same as the dealer had installed.
Well, I just today I installed that belt, after blowing everything out with compressed air & cleaning the pulleys with brake cleaner. And, the thing still shrieks in all but neutral.
So, that leaves what, a clutch problem? Misaligned pulleys? Why would the dealer charge 15% the cost of the vehicle for repairs, and then send it back to the customer clearly not right? If they had simply put the thing in gear they would've found that hard to do, and would've heard the noise howling through their shop like artillery shells at Omaha Beach on D-Day.
So, what's the best way to approach the dealer now? Because I'll be darned if I'm going to waste days and dollars trying to fix this myself. I have too much other stuff to do. So far I've been patient and friendly, but this thing's run way past bedtime. I need the bloody machine for spring work before Oklahoma heats up. And, the last time the dealer kept the thing for nearly a month. Would I be within my rights to ask for a free repair, given what all this has cost me in time and aggravation?
Many thanks. You all have been so good to me in the past with spot-on advice. Can't thank everyone enough.