Hi sidebite I hope you have better luck with JD customer service than I did.
This is the info that mountaingoat found for me thanks again mountaingoat.
Residential and Commercial Equipment (for Residential and Commercial applications such as walk behind mowers, riding mowers, commercial mowing equipment, Gator Utility Vehicles, and Compact and Sub-Compact Utility Tractors, and websites for these products)
March - September Hours:
8:00 a.m. - 7:00 p.m. (EST) Monday - Friday and 9:00 a.m. - 5:30 p.m. (EST) Saturday
Closed Sunday and Holidays October - February Hours:
8:00 a.m. - 6:00 p.m. (EST) Monday - Friday and 9:00 a.m. - 3:00 p.m. (EST) Saturday